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Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

Crystals by Gina ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website, www.crystalsbygina.co.uk, hosted on the Wix.com platform.

By using our Site, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

a. Personal Information

When you interact with our Site—such as placing an order, booking a session, signing up for an event, or contacting us—we may collect personal information including:

Full name

Email address

Phone number (if provided)

Billing/shipping address

Payment details (processed securely via Stripe)

Any other information you choose to provide

b. Non-Personal Information

We also collect data automatically through Wix tools such as:

IP address

Browser type and version

Device and operating system

Pages visited and time spent on the site

Referral source

 

2. How We Use Your Information

We use your information to:

Process orders and bookings

Send order confirmations and updates

Respond to inquiries and provide customer support

Manage events, workshops, and sound bath bookings

Comply with legal obligations

Improve our website experience and offerings

 

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Wix.com (our website host and service provider)

Stripe (for secure payment processing)

Book When (for event/workshop scheduling and ticketing)

Legal authorities if required by law

These third-party services have their own privacy practices, which we encourage you to review.

 

4. Cookies and Tracking Tools

Our website uses cookies and similar tracking technologies to:

Provide a better browsing experience

Analyze traffic and usage trends

Remember your preferences

You can manage your cookie settings via your browser preferences. Some cookies are essential for the website to function properly.

 

5. Data Security

Our website is hosted on Wix.com, which provides SSL encryption and secure servers to protect your personal data. Payments are processed via Stripe, a PCI-compliant service provider. Despite these protections, no online method of transmission is 100% secure.

 

6. Your Rights

Depending on your location, you may have rights to:

Access or update the personal data we hold about you

Request deletion of your data

Object to or restrict data processing

Withdraw consent at any time

To exercise any of these rights, please contact us at: crystalsbyginaa@gmail.com

 

7. Third-Party Links

Our website may contain links to other websites or services (such as Book When or payment platforms). We are not responsible for the privacy policies or content of these third-party sites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Crystals by GinaEmail: crystalsbyginaa@gmail.comWebsitewww.crystalsbygina.co.uk

©2025 by Eclipse. Proudly created with Wix.com

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