Privacy Policy
Privacy Policy
Effective Date: 01/01/2025
Crystals by Gina ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website, www.crystalsbygina.co.uk, hosted on the Wix.com platform.
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you interact with our Site—such as placing an order, booking a session, signing up for an event, or contacting us—we may collect personal information including:
Full name
Email address
Phone number (if provided)
Billing/shipping address
Payment details (processed securely via Stripe)
Any other information you choose to provide
b. Non-Personal Information
We also collect data automatically through Wix tools such as:
IP address
Browser type and version
Device and operating system
Pages visited and time spent on the site
Referral source
2. How We Use Your Information
We use your information to:
Process orders and bookings
Send order confirmations and updates
Respond to inquiries and provide customer support
Manage events, workshops, and sound bath bookings
Comply with legal obligations
Improve our website experience and offerings
3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
Wix.com (our website host and service provider)
Stripe (for secure payment processing)
Book When (for event/workshop scheduling and ticketing)
Legal authorities if required by law
These third-party services have their own privacy practices, which we encourage you to review.
4. Cookies and Tracking Tools
Our website uses cookies and similar tracking technologies to:
Provide a better browsing experience
Analyze traffic and usage trends
Remember your preferences
You can manage your cookie settings via your browser preferences. Some cookies are essential for the website to function properly.
5. Data Security
Our website is hosted on Wix.com, which provides SSL encryption and secure servers to protect your personal data. Payments are processed via Stripe, a PCI-compliant service provider. Despite these protections, no online method of transmission is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
Access or update the personal data we hold about you
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
To exercise any of these rights, please contact us at: crystalsbyginaa@gmail.com
7. Third-Party Links
Our website may contain links to other websites or services (such as Book When or payment platforms). We are not responsible for the privacy policies or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Crystals by GinaEmail: crystalsbyginaa@gmail.comWebsite: www.crystalsbygina.co.uk